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| Our customer service department utilizes the talents of our most highly skilled staff members. Practical experience in electronic prepress, printing and related trade services insures quality information and valuable advice on job planning and workflow. |
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| Your representative will assist you in all phases of your project and supervise its progress to completion. We are here to assist you. |
DMIUSA has designed and developed its own Job Tracking software program and created a custom electronic Job Ticket. This enables the customer service staff to monitor Job Status information for all of our customers on-line. Furthermore, this innovative database program allows for the tracking of one single project or hundreds of components that make up a larger project. Tracking the progress of each job helps to accurately provide up to the minute scheduling information. |
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Using experienced tradespeople as our customer service representatives is a value-added benefit to our customers. Often, our representatives avert costly errors by re-examining specifications and questioning any omissions or contradictions before time or materials are wasted. Our representatives interface with you and your printer to find the best solutions to service your prepress needs. |
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